Stops are the real work in a route plan. A postcode alone is rarely enough. Good stops include the timing, load, contact, access, and vehicle constraints a driver or dispatcher needs.
Stop fields to know
- Stop type: drop or collection.
- Name, reference, saved transport contact or manual contact name and phone, address, and postcode.
- Weight, optional volume, priority, and service duration.
- Time window type, earliest time, latest time, and date range where relevant.
- Required features such as tail lift, refrigerated, covered, or crewed.
- Forced vehicle or excluded vehicles where a stop must or must not use certain vehicles.
- Linked stop reference for related drops and collections.
- Notes, access notes, and loading notes for dispatch and drivers.
Add stops
Open the route plan
Go to the Stops tab.
Choose drop or collection
Set the stop type first because linked behaviour can depend on it.
Enter required details
Name, postcode, weight, and service duration are core planning fields.
Choose a saved contact where useful
Select a supplier, site, event or other Transport Contact to copy the current name and phone onto the stop. Use manual fields for one-off contacts.
Add timing and constraints
Use time windows, required features, vehicle rules, and priority where needed.
Add notes
Use access and loading notes for the practical details drivers need.
Save and repeat
Add every stop before optimising.
Missing postcodes, unrealistic time windows, or wrong weights can make optimisation fail or produce routes nobody should dispatch.
Transport planning
Need a better way to plan event transport?
SmartGig Transport helps event teams assign vehicles, reuse driver and dispatch contacts, optimise routes, email private driver route links, generate job sheets and share calendar feeds.
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Understand the Transport workflow for fleet records, reusable contacts, route plans, fixed departure overrides, stops, optimisation, route review, shared calendar feeds, Current RMS imports with PDFs, and driver job sheets.
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