Modules let one event support different work without forcing every event through the same setup. A market might need Trader Manager, Site Plan, and Ticketing. A production day might need Stage Manager and Transport. A simple private event may need only the core event record.
Where modules appear
- The event overview shows module cards with status, description, and setup actions.
- Active modules show an Open action into the right workspace.
- Unavailable modules usually mean the organisation package does not include the feature.
- Disabled actions usually mean your role does not include the permission to set up that module.
How to enable a module
Open the central event record
Use Events and select the event.
Find the module card
Look for Trader Manager, Ticketing, Stage Manager, or Site Plan.
Choose Set up
SmartGig creates the module workspace for this event.
Complete module setup
Open the module and add the specific records it needs, such as ticket types, stages, participant forms, or placement rules.
Good module choices
- Use Trader Manager for applications, participant records, compliance, participant payments, messages, portals, and arrival check-in.
- Use Ticketing for public ticket sales, orders, attendees, ticket PDFs, refunds, and ticket check-in.
- Use Stage Manager for act intake, lineups, running orders, live show status, and performer exports.
- Use Site Plan for participant placement, infrastructure, zones, rules, and visual layout exports.
- Use Transport for fleet, route plans, transport contacts, fixed departures, stops, route review, shared calendar feeds, driver portal emails, and driver job sheets.
Event operations
Want the event workspace behind this workflow?
SmartGig helps event teams keep applications, ticketing, payments, documents, transport, site plans, stage schedules and event-day operations connected.
Related articles
Create an Event
Use the event setup flow to create the central event record before adding applications, tickets, stages, site plans, or transport work.
Edit an Event
Update event details, module setup, participant setup, pricing, forms, payment methods, branding, and review settings after creation.
Event Statuses Explained
Understand Draft, Open, Closed, In Progress, Completed, and Archived so the event lifecycle matches the real world.
