Site technician links are for crew who need production information without becoming SmartGig users. They are accountless, read-only links that can be scoped to the event, stage, day, and department the recipient actually needs.
Who the links are for
- Sound, FOH, monitors, lighting, backline, and stage crew.
- Artist liaison, production office, hospitality, security, access, site crew, suppliers, and other production contacts.
- Short-term crew who need the latest published running order, technical summary, stage details, and change context, but not full dashboard access.
Use role access when the person has a SmartGig login
- Use live-view access for people who should update arrival, ready, on-stage, finished, delay, cancellation, and live notes without publishing schedules.
- Use production-pack access for people who should export scoped production packs and contact sheets without editing stages, lineups, or applications.
- Use production-contact access for people who manage production contacts, stage crew assignments, technician links, pack deliveries, and stale crew updates.
- Use accreditation access for people who manage performer guest/pass handoff without full Stage Manager administration.
- Broad Stage Manager permissions still include these capabilities for event managers and owners.
What a link can show
- The latest published running order for the scoped event, stage, and day.
- A live status stream with current, next, and recent schedule changes when live view is being updated.
- Stage specs, stage contacts, access notes, and relevant production notes.
- Act technical summaries, structured rider and technical profile sections, files, and contacts relevant to the scope.
- A scoped change log against the previous published version where available.
- Clear indicators when the running order changed after the link was sent or opened, or when performer technical follow-up landed after crew material was shared.
Create and manage a link
Open the Stage Manager event
Use the Settings or production-sharing area for the event.
Choose scope and department
Select the event day, stage, department, recipient, and any notes needed for delivery.
Set controls
Use expiry, optional passcode, and clear recipient records when the link is sensitive or short-lived.
Send and record delivery
Record who received the link, channel, email or phone where relevant, and sent notes.
Monitor access and stale state
Use access logs, revoke/regenerate tools, and stale indicators when schedules or technical information change.
Check live status during the show
When live view is active, technician-link readers can follow current, next, delayed, on-stage, finished, and recently noted items without editing the schedule.
Notify stale recipients where useful
Provider-backed email/SMS updates can be queued for stale delivery recipients with usable contact details. Recipients without email or phone are counted and skipped.
Review the history
Recent crew update notices appear in Stage Manager setup and in the event Communications workspace with recipient, channel, status, material source, and stale-change reason.
A technician link is not a public marketing page. Scope it tightly, rotate or revoke it when needed, and avoid sending broader event data than the recipient needs.
Stage schedules
Building running orders for performers and crew?
SmartGig Stage Manager connects performer intake, technical details, stage rules, running orders, production packs and crew links.
Related articles
Stage Manager Overview
Use Stage Manager to manage act records, performer applications, technical profiles, production readiness, running orders, crew sharing, live show status, and exports.
Manage the Act Directory
Create reusable performer profiles with contact details, default timings, files, structured technical requirements, completeness checks, and field-level audit history.
Manage Performer Applications
Create public performer forms with deadlines, required questions, file uploads, structured technical fields, save/resume drafts, and accountless follow-up links.