FAQ: What Should I Check Before Event Day?

The exact checklist depends on the modules you use, but the principle is the same: confirm the records your event-day team will rely on before the day starts.

Core event checks

• Event status is correct.
• Venue, dates, times, and public information are current.
• Team roles and scanner access are ready.
• Generated documents needed on the day have been refreshed and downloaded.

Trader Manager checks

• Participants are approved or confirmed as appropriate.
• Payments and invoices are current.
• Required documents are approved or known exceptions are recorded.
• Arrival details, logistics posts, vehicles, pitch references, and entrances are current.
• Mobile check-in has been tested.

Other module checks

• Ticketing: public status, ticket stock, orders, attendees, refunds, QR check-in, and gate briefing are ready.
• Stage Manager: running order is validated and published, production packs or contact sheets are current, technician links are scoped and not stale, and live view status ownership is understood.
• Site Plan: latest layout is reviewed, exported, and shared with the right teams.
• Transport: routes are reviewed, fixed departure warnings are understood, the shared calendar feed is enabled where warehouse visibility is needed, and driver job sheets are exported.