Notification and session settings help keep your own account manageable. They do not change event-wide communications sent by organisers to participants.
Notification preferences
Open Account settings > Notifications
Review the available notification types.
Turn preferences on or off
Some critical notifications may be fixed so important account or security messages still reach you.
Save preferences
Use the save action if the page requires it.
What preferences do not change
- They do not stop event organisers from sending participant communications.
- They do not remove account security messages that SmartGig must still send.
- They do not change another team member's notification settings.
- They do not control tenant SMS spend or automated SMS scenario settings.
Tenant SMS controls are separate
- Owners and admins manage automated SMS scenarios in Settings > SMS Notifications.
- Those tenant settings decide whether automated SMS can spend workspace SMS credits.
- Email notification delivery remains free and continues when automated SMS is disabled or skipped.
Active sessions
Open Account settings > Security
Find Active Sessions.
Review devices
Check IP address, browser, last active time, and whether it is the current session.
Revoke unfamiliar sessions
End access for devices you do not recognise or no longer use.
When to revoke sessions
- You changed your password after a concern.
- You used a shared, borrowed, or temporary device.
- A device is old, unfamiliar, or no longer under your control.
After changing password, revoke old sessions so previous devices do not remain signed in.
SmartGig trial
Want to see how SmartGig fits your event admin?
Start with the connected event workspace, then add the modules your team needs for applications, payments, ticketing, transport, stages, site plans and documents.
Related articles
Update Your Profile and Password
Keep your name, email address, avatar, appearance preference, and password current.
Set Up Two-Factor Authentication
Protect your login with an authenticator app and recovery codes.
Manage SMS Notification Settings
Choose which automated SMS scenarios can spend tenant SMS credits and understand low-credit alerts.