Optimisation builds route assignments from your vehicles, stops, timing, fixed departure overrides, loads, and constraints. Review is where dispatch knowledge comes in: the optimiser can calculate, but your team still knows the venue, drivers, loading reality, and awkward access notes.
Optimise routes
Open the Routes tab
Use Optimise routes or Re-optimise when stops or settings have changed.
Wait for the result
SmartGig builds routes and returns warnings or errors where constraints cannot be satisfied.
Review route summaries
Check travel, service time, loads, time windows, and vehicle use.
Open warnings
Investigate load, timing, fixed departure, unassigned stop, linked stop, or vehicle constraint warnings.
Fixed departure overrides
A per-vehicle start time override fixes that vehicle to leave at the chosen local time for the route date. SmartGig plans around that instruction even when it means showing warnings because a time window, availability limit, or driver-day parameter can no longer be met.
Use fixed departure overrides only when the start time is genuinely non-negotiable. If the time is flexible, let the optimiser choose the best departure.
Manual review
Move stops if needed
Drag stops between vehicles or change their order where your operational knowledge improves the plan.
Preview the route impact
SmartGig can show the effect of custom assignments before saving.
Make sure every stop is assigned once
A reviewed plan should not duplicate or lose stops.
Save route review
The plan moves to Reviewed and becomes ready for export.
After manual changes, the plan is a custom configuration. That is fine, but it should be reviewed with human responsibility, not treated as still fully optimised.
Transport planning
Need a better way to plan event transport?
SmartGig Transport helps event teams assign vehicles, reuse driver and dispatch contacts, optimise routes, email private driver route links, generate job sheets and share calendar feeds.
Related articles
Transport Overview
Understand the Transport workflow for fleet records, reusable contacts, route plans, fixed departure overrides, stops, optimisation, route review, shared calendar feeds, Current RMS imports with PDFs, and driver job sheets.
Manage Transport Contacts
Create reusable driver, dispatch, event, supplier and site contacts for Transport without sharing those records with other modules.
Manage Fleet Vehicles
Add vehicle records with payload, base location, availability, route limits, volume, and specialist features.