Getting Started 11 June 2026

Use the Dashboard and Module Switcher

Find the correct SmartGig workspace when your account has multiple modules such as Trader Manager, Ticketing, Stage Manager, Site Plan, Transport, or Document Centre.

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The dashboard is the front door for signed-in work. If your account only has one available module, SmartGig can take you straight there. If several modules are available, the module hub gives you a clearer choice before you open the wrong workspace and wonder where the button went.

What the module hub shows

  • Available modules for your organisation and your role.
  • Attention items such as setup required, pending applications, transport plans needing review, ticketing work, or document exports.
  • Recent generated documents and quick links into the relevant module.
  • Module descriptions so occasional users can choose the right place without knowing the internal route names.

Trader Manager dashboard

  • Shows event counts, participant counts, compliance rate, outstanding payments, upcoming events, recent applications, activity, and action-required items.
  • Quick actions can take you to event creation, participant records, prospect applications, or site planning when those tools are available.

Other dashboards

  • Transport highlights fleet, route plans, plans needing stops, optimisation warnings, reviewed routes, and recent exports.
  • Stage Manager highlights stage events, applications needing review, events missing stages, and events missing lineups.
  • Ticketing highlights ticketed events, order activity, attendee and revenue counts, and ticketing setup work.
  • Document Centre shows generated files across modules with status and download information.

If you cannot see a module, check both package access and your role permissions. A feature can be included in the organisation package but hidden from a user whose role does not include the right permission.

Event management software

Setting up a cleaner event workflow?

SmartGig gives event teams one workspace for applications, payments, documents, transport, site plans, stages, ticketing and event-day operations.

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