Coupon codes are managed per event. Applicants can enter active coupon codes during the application flow when the form and event pricing allow it.
Create a coupon
Open the event Payments tab
Find the Coupon Codes panel.
Choose New Coupon
Enter the code. Use something easy to type and hard to confuse.
Choose discount type
Use fixed amount or percentage discount.
Set limits
Add maximum uses if the code should stop after a number of redemptions.
Exclude items if needed
Choose catalogue items that should not be discounted.
Managing coupons
- Copy code shares the exact code.
- Deactivate stops future use without removing history.
- Reactivate makes the code available again.
- Coupons with redemptions should usually be deactivated rather than deleted.
Before sharing a coupon
- Test the code on the public form or checkout before sending it widely.
- Check whether the discount applies to the correct participant types, ticket types, dates, or catalogue items.
- Set a usage limit or deactivate date when the code is for a controlled allocation.
Check exclusions before sharing a coupon. A discount applied to the wrong high-value item can create avoidable finance follow-up.
Payments
Need payments tied to the rest of the event?
SmartGig connects event applications, ticketing, invoices, balances, refunds, documents and operational records so finance is not stuck reconciling loose exports.
Related articles
Create a Pricing Catalogue
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Attach Pricing to an Event
Build event totals from participant fees, selected dates, catalogues, discounts, coupons, VAT, and manual adjustments.
Set Up Event Payment Methods
Choose bank transfer, PayPal, Stripe Connect card payments, VAT, and payment instructions for a specific event.