Manage traders from application to arrival.

Run trader applications, participant records, compliance, payments, invoices, messages, pitch details, and on-site check-in all from SmartGig

14-day trial · No card required

Trader workflow

Applications, compliance, payments and arrival

SmartGig Trader Manager visual showing trader applications, approval status, documents, payments and QR check-in readiness

The stuff that usually causes the headaches

Trader info stays together

Applications in one place. Emails in another. Payment notes somewhere else. Uploaded documents buried in a folder. Pitch details hiding in a spreadsheet.

SmartGig keeps the important trader information together, so your team is not piecing the story back together every time someone asks a simple question.

Compliance is visible early

Insurance, licences, certificates, risk assessments, signed terms, and expiry dates are much easier to manage when every trader has a clear compliance status.

You can see what is missing, what is expiring, what has been approved, and who still needs a nudge before they turn up at the gate.

Your site list stays live

The trader list always changes. Someone pays late. Someone uploads a document. Someone cancels. Someone gets approved five minutes after you exported the "final" version.

SmartGig keeps your event-day list connected to the live data, so your team can see who is approved, paid, compliant, expected, and ready to check in.

No rebuilding the list the night before. No mystery columns. No spreadsheet archaeology.

A complete participant record for every event.

Give organisers, finance, compliance, and site teams one place to manage the work around traders, exhibitors, suppliers, and stallholders.

Application forms

Build branded public forms with trader types, terms, custom questions, date choices, and upload requirements.

Participant directory

Search, filter, tag, rate, merge, flag, import, and reuse participant profiles across events.

Compliance tracking

Collect required documents, review uploads, track expiry, carry valid proof forward, and send reminders.

Payments and invoices

Track fees, VAT, coupons, add-ons, discounts, adjustments, payment methods, invoices, and balances.

Participant portals

Let traders view applications, invoices, messages, logistics, vehicle details, payments, and document requests.

Arrival and event-day status

Prepare scanner codes, pitch notes, entrances, attendance dates, arrival status, and current exports for site teams.

From open call to checked-in trader.

Keep each participant record current as the event moves from application review to live delivery.

  1. 01

    Publish the right form

    Applicants submit business details, custom answers, documents, declarations, vehicle information, and date availability.

  2. 02

    Review the full record

    Approve, reject, request more information, check compliance, adjust fees, and confirm payment in context.

  3. 03

    Keep participants informed

    Send approvals, reminders, arrival details, invoice notices, logistics updates, and individual messages.

  4. 04

    Run arrival on site

    Use QR codes, scanner access, search, and manual check-in to track who has arrived.

Turn trader admin into an operating workflow.

Start with your next application form, or book a demo now