Sell tickets from a branded public page, control access and capacity, take online card or manual payments, issue QR tickets and receipts, handle refunds, and give gate teams the check-in tools they actually need.
Because ticketing lives inside the event workspace, sales, support, finance, reporting, and entry records are not another export to reconcile later.
14-day trial · No card required
Ticketing dashboard
Sales, QR tickets, gate scans and finance
Sold
1,842
Revenue
£38k
Scanned
71%
Mobile ticket
Saturday entry
Order SG-1842
Checked in 14:32
Most ticketing problems do not stop at checkout. A buyer needs the link again. A card fails. A refund needs proof. A gate scan gets stopped. Finance needs the numbers.
SmartGig keeps the order, buyer, payment, promo, ticket, refund, scan, communication, and audit trail connected to the event, so your team is not reconstructing the story afterwards.
Sessions, entry windows, reusable passes, invite-only access, email-domain rules, add-ons, promo caps, holder questions, and checkout rules can be useful. They can also become a wall of settings.
SmartGig guides organisers through the simple path first, then opens the advanced areas only when the event actually needs them.
On the gate, nobody wants a philosophical debate with a QR code. In finance, nobody wants a refund, chargeback, or manual payment with no trail.
SmartGig gives staff clear scan results, override reasons, scanner attribution, order timelines, refund receipts, ledger-backed reports, and dispute records tied back to the real ticket order.
Run public sales, controlled access, buyer self-service, event-day scanning, finance work, reporting, and audit from one connected ticketing workspace.
Use setup paths, readiness checks, preview links, policy and support checks, payment readiness, starter tickets, and publish guidance before sales open.
Show branded pages, live availability, schedule choices, entry windows, policy links, holder details, ticket questions, secure lookup links, receipts, calendars, and ticket PDFs.
Control capacities, sale windows, per-order and per-buyer limits, invite codes, approved emails, email domains, promo batches, promo scopes, dependencies, clashes, and minimum spend rules.
Take online card payments, free orders, complimentary issues, cash, card-terminal, external, invoice, and payment-link orders, with retries, timelines, item-level refunds, receipts, and failed-refund recovery.
Run QR scanning, manual search, scanner-code access, gate and device assignments, duplicate protection, early and late entry checks, override reasons, group check-in, and no-show workflows.
Track sales mix, capacity, promo performance, attendance, gate coverage, refunds, disputes, ledger net revenue, settlement estimates, generated CSV snapshots, audit trails, health queues, and retention controls.
Keep each ticket useful to the people selling, supporting, scanning, refunding, and reporting on the event.
Follow the guided setup path, add the ticket range, choose any sessions, passes, promos, questions, or invite controls, then review the publish checklist.
Let buyers choose tickets while SmartGig checks live availability, sale windows, schedule requirements, promo limits, access eligibility, and required answers before the order is issued.
Handle manual orders, failed payment retries, buyer lookup links, resends, attendee edits, ticket transfers, refunds, chargebacks, notes, and communication history in context.
Scan tickets, search manually, record overrides, watch gate activity, mark no-shows, review finance and settlement reports, and keep the audit trail attached to the event.
Start a trial or book a demo to see ticket setup, public checkout, order management, refunds, reports, and gate workflows working from one SmartGig event.
